A few facts
TELENORDI was founded in 2009 as
a contact services company. Currently we have more then 65 employees that are
highly motivated to work towards providing a better customer service, new
sales, more effective internal processes as well as staff management. TELENORDI operates only to high standards, has very competent personnel, an advanced
technical base and is focused on providing a long term quality service to our clients as well as cooperation based on a true partnership. We have a large
number of loyal customers, most of which are market leaders in the Baltic
countries. We truely appreciate and protect the trust instilled in these
relationships. We are currently implemening LST EN ISO 9001:2008 quality
management and LST EN ISO 27001:2013 information security management standards
as well as balanced indexes and Lean systems. This enables us to be even more
efficient for our clients.
Our competitive advantages
Scandinavian approach
We operate scandinavian values
– client and employees focused, high
quality, reliability and the development of long-term partnership
High quality standards, thorougly researched processes
We commit to high quality, information security and high management standards, we aim to WOW effect to our clients
We serve our clients in 7 languages
Our employees are native speakers
and always based in one office meaning decisions and efforts are always
centralised
Modern technology
We use
advanced service systems providing numerous functions for telephone, e-mails and
online support
Competent staff
A very experienced and clearly delegated
team is allocated to each project. Our emplyees are competent, pleasant and
motivated. We are proud of our consistent and loyal team
Support 24x7x365
We are available to our clients
24/7 in Lithuanian, Russian and English languages. We are able to provide technical
advice even outside working hours
Our values
High QUALITY
We deliver high quality, flexibility, adaptation to your needs and requirements
Satisfied CLIENTS
We focus on long term relationship with our clients and do our best to keep them happy
Respect to EMPLOYEES
We have low rotation of staff and good internal atmosphere – we appreciate our employees